Returns & Exchanges

At Birds of Paradise, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer easy returns and exchanges within 30 days of delivery for all items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.